XERLONIS Refund Policy

At XERLONIS, we are committed to ensuring the satisfaction of our clients. Our refund policy has been designed to support this commitment, while maintaining the integrity of our services.

Eligibility for Refunds

Refunds at XERLONIS are applicable under the following conditions:

• - Services not delivered as promised or agreed upon.
• - Technical issues originating from XERLONIS not resolved within 30 days.
• - Cancellation of services within the first 14 days of purchase.

Non-Refundable Circumstances

Refunds are not provided for:

• - Services fully rendered as per order.
• - Delays caused by client requests or lack of response.
• - Change of mind after services have commenced.

Refund Request Process

To request a refund, please contact our customer service team at [email protected] with your order details and the reason for your request.

Processing of Refunds

Once your refund request is approved, it will be processed within 10-15 business days. Refunds will be credited through the original payment method.

For further questions about our Refund Policy, please do not hesitate to contact our support team.

Thank you for choosing XERLONIS. We value your business.